1. Definitions
- Company / We / Us / Our: The service provider offering NRI support services.
- Client / You / Your: Individuals availing our services.
- Services: All one-time and subscription-based offerings.
- Caregiver / Attender / Nurse: Personnel deployed for parent care.
- Vendor / Partner: Third-party professionals engaged for execution.
2. Scope of Services
- Property Management
- Parents Caretaking
- India Visit Assistance
- Courier & Documentation Support
- Second Home Maintenance
- Other NRI support services
A detailed scope will be shared in the service agreement.
We reserve the right to modify or discontinue services.
3. Service Availability
- City or location
- Staff / partner availability
- Nature and urgency of the request
- Local regulations
4. Service Fees & Payments
a. Pricing
- Pricing varies based on task complexity and city
- Vendor charges billed at actuals
- Taxes may apply
b. Payment Terms
- Advance payment required
- Monthly plans paid at cycle start
- One-time tasks may require full payment
c. Refund Policy
Refunds are not applicable for completed services or deployed staff.
Pro-rata credits may be considered in exceptional cases.
5. Service Execution & Limitations
Services depend on third parties, government departments,
and uncontrollable factors. Outcomes cannot be guaranteed.
6. Client Responsibilities
- Provide accurate information
- Ensure timely payments
- Respect deployed staff
- Provide access to property or documents
7. Confidentiality & Data Protection
All client data, documents, and media are kept confidential
and securely stored. We follow GDPR-friendly practices.
8. Liability Limitation
Our liability is limited strictly to the service fees paid
for the specific task.
9. Modifications to Terms
Terms may be updated at any time.
Continued use implies acceptance.
10. Contact Information
Email: [Insert Email]
Phone / WhatsApp: [Insert Number]
Office Address: [Insert Address]
Have questions about our policies?